WildSino Privacy Policy
Last updated: April 14, 2026
At WildSino, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online gaming services.
Information We Collect
We collect personal information lawfully and fairly, including your full name, date of birth, address, email, phone number, and government-issued ID for account registration and verification.[1][2] Financial details such as payment methods, transaction history, and source of funds are gathered for deposits, withdrawals, and anti-money laundering (AML) compliance under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.[2][3] We also collect gaming activity data like betting patterns and session duration, plus technical data including IP address, device information, and cookies during platform use.[2][4]
How We Use Your Information
Your information is used for account creation, management, identity verification, and age confirmation to comply with Australian gambling regulations.[2][4] We process data for payments, personalized gaming recommendations, fraud prevention, and responsible gambling measures.[2][3] Additionally, it supports customer service, marketing communications (with consent), and regulatory reporting to bodies like the Australian Transaction Reports and Analysis Centre (AUSTRAC).[3][4]
Information Sharing
We disclose personal information only as required by Australian law, such as to regulatory authorities, law enforcement, or the ACT Gambling and Racing Commission under the Casino Control Act 2006.[1][3] Sharing occurs with trusted service providers like payment processors and identity verification services, who must comply with the APPs and confidentiality agreements.[1][2] We do not sell your information to third parties.[3]
Data Security
We implement robust security measures including encryption, secure servers, and access controls to protect personal information from unauthorised access, loss, or misuse, in line with APP 11.[1][5] Regular security audits, firewalls, and monitoring systems help prevent fraud and data breaches.[2][3] Sensitive information, such as financial and identity data, receives additional protections during collection and storage.[1][4]
Your Rights
Under the Privacy Act 1988 and APPs, you have rights to access, correct, or request deletion of your personal information, subject to legal obligations.[2][5] You may withdraw consent for non-essential processing, restrict data use, or lodge complaints with the Office of the Australian Information Commissioner (OAIC).[2][4] Requests must be verified for security; we respond within reasonable timeframes while balancing compliance needs.[4][5]
Cookies and Tracking
We use cookies and similar technologies to track usage, analyse preferences, and enhance platform security and functionality.[2][6] These collect technical data like IP addresses and browser types; you can manage preferences via browser settings.[2] Essential cookies enable core services, while others support analytics and personalised experiences.[6]
Contact Us
For privacy concerns or to exercise your rights, contact our Privacy Officer. We aim to respond promptly in accordance with Australian privacy laws.